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Help & Support

Frequently Asked Questions
  • What is DollarTub?

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    DollarTub is the easiest way to get paid in cash for sharing your opinion, testing apps & games, sharing your link and more. You'll create a free account, tell us how you'd like to receive payment (We support many platforms PayPal, PayTm, CashApp, PhonePe and more), and be given access to opportunities to earn money taking paid online surveys. Once you've earned enough to cash out, we'll send you payment as quickly as possible. That's it!

  • Does any of this cost money?

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    DollarTub is completely free to sign up and participate in – we'll never ask for payment, and the tasks are completely free. All that is required of you is your careful attention when completing the tasks, your honest opinion, and the time it takes for you to complete the tasks.

  • Where do these paid tasks come from?

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    Market Research companies commission these tasks to help businesses better understand their customers and what they think. The answers you'll provide in these tasks provide valuable insights that are instrumental to all types of organizations, newspapers, private companies, and new startups, to name a few – and they're willing to pay for them.

  • Which payment methods are available?

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    Currently we offer payments using PayPal, CashApp, PayTm, PhonePe etc..

  • How much money can I earn?

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    The more time you spend completing tasks, referring friends, posting on social media, the more you can earn. The only limit is the one you set yourself.

  • What information do I need to provide to open an account?

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    We require an email address, first and last name, and that's it.

  • It says there are no tasks available, is that right?

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    It's possible there are no tasks available at the moment. Check back again later and new tasks are added every 24hrs hopefully we'll have found some earning opportunities for you.

  • Why was my Offer unsuccessful?

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    There are a number of reasons the tasks providers will decline a tasks and deem it as unsuccessful.

    • ► Always answer honestly – this means we can continue to provide you with more tasks that are relevant to you.
    • ► Complete the task once it’s been opened – once you’ve started a task, please don’t leave it to complete later; the task will most likely ‘time out’ and will be deemed as unsuccessful.
    • ► Only use one device – make sure you complete a task on the same device that you started it on; if you try and carry on a task on a different device, the task provider may class this as ‘suspicious activity’ as it may look like you’re trying to complete the same task more than once.
    • ► Use a valid internet connection – if you’re using a VPN, proxy or Tor, please make sure you turn it off before taking a task; our task providers are less likely to decline your task if you’re using a valid IP connection.
    • ► Don’t use offensive language – it is not tolerated by our task providers and will result in an immediate ban. Some of our providers have a zero-tolerance policy towards fraudulently completed surveys and will result in an immediate ban with no warning.

  • How long will it take until my money arrives?

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    Once we send payment to your chosen method, it should arrive within an hour, but in some cases, it may take some additional time to fulfill your payment. We'll update your payment status as it changes, so keep checking back and we'll keep you updated.

  • How can I see what information you have saved about me?

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    Your Account page lists all the information you've provided to DollarTub. Please note that any data you've shared while taking surveys is not stored by us, so we have no ability to see or manage it.

  • How can I delete all of my data stored by DollarTub?

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    You can permanently delete your acccount from here. If you're sure about this and you choose to move ahead, all the data connected to this account will be deleted permanently. You will not be able to retrive it in the future.

  • How long will it take until my money arrives?

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    Once we send payment to your chosen method, it should arrive within an hour, but in some cases, it may take some additional time to fulfill your payment. We'll update your payment status as it changes, so keep checking back and we'll keep you updated.

Still no luck? We can help!

Contact us and we'll help you as soon as possible.

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